option App Terms and User Agreement
This page contains option App service rules in one place for Dhaka and Bangladesh users, clarifying terms, limits, and liabilities.
Download option APK Talk to Support
4 quick facts
Rating 4.9/5
Active users 4.0M+
Games 858+
Uptime 99.2%
Scheduled maintenance and option Login rules
Maintenance is usually announced in advance, and lasts 3090 minutes
During this period, option Login may be slow and finish with less disruption during Dhaka's night off-peak time
During updates open sessions may be closed, so save work first; the same notice is shown on both option App and option APK
Bangladesh payment policy Transaction limits will be clear
Unexpected shutdown and service limits
If sudden network issues occur, the service may pause temporarily
During such times, the ticket, lobby, and cashout screens may load separately; many Dhaka users quickly return with bKash or Nagad verification
Sometimes provider-level issues occur, and it may take 12 hours to restore a registered account on option if records are intact
For more work About option Take a look at the page
Live events, matches, and game results
Live events usually follow the rules of closed events
Settlement may be updated within 15 minutes, but if the live feed is delayed, the time increases; the rule is to use the date before the match
In case of a technical fault causing score delay, the operator uses the last published value on the option Games page; this helps to know which sessions are covered by this rule
For new users. Games list Worth a look
No service level guarantee
option does not guarantee permanent uptime.
Even with a 99.2% uptime target, temporary interruptions may occur due to system, network, or data sources; service use is safe when this condition is met.
Your responsibility is to keep the APK updated, keep your password confidential, and maintain your account information; you will also find self-control rules on the Responsible page.
To understand correctly Responsible gaming Read
Contact Support
For condition, session, or account-related issues, support is the first contact
Payment questions about bKash, Nagad, and Rocket are answered quickly by the Dhaka team; go to the Contact page and provide details to help
Go to the Contact page